In general, our clothes' sizes are as follows

Men’s Sizes:

• Small (S): Chest 34-36 inches (86-91 cm), Waist 28-30 inches (71-76 cm)
• Medium (M): Chest 38-40 inches (96-101 cm), Waist 32-34 inches (81-86 cm)
• Large (L): Chest 42-44 inches (106-111 cm), Waist 36-38 inches (91-96 cm)
• Extra Large (XL): Chest 46-48 inches (116-121 cm), Waist 40-42 inches (101-106 cm)

Women’s Sizes:

• Extra Small (XS): Bust 30-32 inches (76-81 cm), Waist 24-26 inches (61-66 cm), Hips 34-36 inches (86-91 cm)
• Small (S): Bust 32-34 inches (81-86 cm), Waist 26-28 inches (66-71 cm), Hips 36-38 inches (91-96 cm)
• Medium (M): Bust 34-36 inches (86-91 cm), Waist 28-30 inches (71-76 cm), Hips 38-40 inches (96-101 cm)
• Large (L): Bust 36-38 inches (91-96 cm), Waist 30-32 inches (76-81 cm), Hips 40-42 inches (101-106 cm)
• Extra Large (XL): Bust 38-40 inches (96-101 cm), Waist 32-34 inches (81-86 cm), Hips 42-44 inches (106-111 cm)

Children’s Sizes:

• 2T: Height 33-35 inches (84-89 cm), Weight 26-28 lbs (12-13 kg)
• 4T: Height 38-40 inches (97-102 cm), Weight 34-38 lbs (15-17 kg)
• 6: Height 45-47 inches (114-119 cm), Weight 46-51 lbs (21-23 kg)
• 8: Height 50-52 inches (127-132 cm), Weight 58-64 lbs (26-29 kg)

Here are some of our brands' specific sizing charts:

• Koru Knitwear's Size Guide
• Tussock Ridge Merino's Sizing Chart

Washing:

• Hand wash or machine wash: Use a gentle cycle with cold water for machine washing, or hand wash in cold water. Always check the care label first.
• Use mild detergent: Opt for a detergent specifically formulated for wool or a mild, pH-neutral detergent.
• Avoid fabric softeners and bleach: These can damage the fibers and reduce the wool’s natural properties.

Drying:

• Air dry: Lay your merino clothes flat on a towel and reshape them gently. Avoid hanging to prevent stretching.
• Avoid direct sunlight and heat sources: These can cause the fabric to shrink or lose its shape. Never tumble dry merino wool.

Storing:

• Store flat: Fold your merino clothes and store them flat to prevent stretching. Avoid hanging them for long periods.
• Keep them clean: Ensure clothes are clean before storing to prevent moth damage. Consider using cedar blocks or lavender sachets to repel moths.

Ironing and steaming:

• Iron on low heat: If needed, iron on a low heat setting with a pressing cloth to protect the fabric.
• Steam instead of iron: Steaming can help remove wrinkles without direct contact with the fabric.

Pilling:

• Use a fabric shaver: If pilling occurs, gently remove pills with a fabric shaver or a sweater comb.

Deliveries within New Zealand are made via NZ Post and may take up to three or four days.

If your item is out of stock, it may take an additional one or two days. We will inform you if there are any further delays.

For international delivery, deliveries may take one week or more, depending on where you live.

For more information, please refer to our shipping policy.

Our 7-day return policy requires items to be in original condition, unworn, with tags, and in original packaging, plus a receipt.

To start a return, please contact us. Our contact information is available on our contact page. Certain items like perishable goods, custom products, personal care items, hazardous materials, and sale items are non-returnable.

For exchanges, return the item and make a new purchase. For more information, please refer to our refund policy.